Amazon to start charging fees for for some UPS returns

(CNN) – Amazon is taking new measures to try to get customers to return fewer of their online orders.
This includes charging a fee to return items to UPS stores.
Amazon will start charging customers a $1 fee if they return items to a UPS store – when there is a Whole Foods, Amazon Fresh grocery store or Kohl’s closer to their delivery address.
Amazon owns Whole Foods and Fresh and has a returns partnership with Kohl’s.
Also, Amazon recently started flagging “frequently returned” products on its website.
Amazon is adding the badge to product listings on items with “significantly higher return rates for their product category.”
The badge might give customers pause before buying the item.
ZARA, H&M, J-Crew, Anthropologie, Abercrombie and Fitch and other chains are now slapping on fees of up to $7 to return items online.
Some retailers have additionally shortened their return windows.
