LG recalling electric stoves, issuing warning stickers instead of refunds

(CNN) – LG is recalling 500,000 electric ranges involved in more than two dozen house fires that caused several injuries.

Customers who comply aren’t getting refunds or exchanges – they’re getting warning stickers.

The Consumer Product Safety Commission says it received nearly 90 reports of people and pets accidentally turning on the front knobs on LG slide-in ranges and freestanding ranges.

It says that accidental activation can pose a fire hazard.

Several of the reported incidents caused a total of more than $340,000 in property damage, and three fires resulted in pet deaths.

Customers who respond on LG’s website will get a warning label.

It reminds customers to push a lock button when the range isn’t in use to prevent accidentally turning it on.

The ranges were sold at Best Buy, Costco and The Home Depot between 2015 and January 2025.

The recall covers about two dozen models.

LG says it’s reminding consumers about its unique safety function called “lock out” or “control lock.”

A spokesperson said they are proud of this patented LG invention explicitly designed to enhance the safety of their ranges.