Bowling Green Municipal Utilities has received phone calls from customers regarding a possible scam. The customers stated that a person contacted them regarding payment of their utility bill. BGMU wants you to know that we will not contact you via phone regarding payment of your account. Bills, late notices and disconnection information are relayed to customers via the U.S. postal service. BGMU customer service employees who travel to your home on occasion will be wearing a BGMU uniform, will have a BGMU badge showing their employee number and will be driving a BGMU vehicle with the logo displayed. We do not conduct non-emergency business after our business hours of 8:00 am – 4:30 pm Monday through Friday. If you have any questions regarding your account or encounter suspicious activities, please contact us at 782-1200.